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Posts Tagged ‘Shell Energy Review’

Update about the distressed pensioner terrorised by Shell Energy

ABOVE HEADER FROM AN EARLIER REPORT ABOUT THE SAME PENSIONER AND HIS COMMENTS ABOUT SHELL ENERGY

RECEIVED TODAY… (name and address supplied)

Hello John,

Shell are at it again 😡

Despite everything that has happened they have restarted sending threatening letters to my home, addressed to my ex Tenant, who they well know ceased to reside here years ago. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy,…the most incompetent, bullying and disgusting organisation it has ever been my misfortune to deal with

Extracted from the Facebook Group “Shell Energy (formally First Utility) – the worst customer service ever??” 

The nightmare never ends 😡 copy of email to Shell Energy today:

Firstly I repeat and cannot overstate that your company is undoubtedly the most incompetent, bullying and disgusting organisation it has ever been my misfortune to deal with.

Following the Ombudsman’s decision on February 24th and your letter of the same date, I have been expecting a final itemised invoice within the ten days as promised.

However, today THREE letters have been received as follows:

1/ The first letter dated March 1st states that you have tried to contact me on several occasions, which is a deliberate lie. The letter then threatens collection and recovery action from yourselves. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy is a really crappy company

The featured brief extracts are from Trustpilot reviews about Shell Energy posted in recent days. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative. Watch out for any fake reviews. Note the reoccurring theme in negative reviews; the difficulty in communicating with the company. 

11 Jan 2020

Utterly useless.

I moved into a property supplied by them a month ago and repeatedly have tried to get in contact to register my details with them. Their website is usless, web chat is useless and then I spent 30 minutes on hold waiting for someone who then hung up on me?

11 Jan 2020

WARNING WARNING EVERYONE DONT PERSUE THESE PEOPLE!!!!!!

Omg… I have had problems with shell energy for months regarding outstanding bills and have just read on my news feed that the company is in trouble as other customers are having the same experience as am I, this is crazy and so stressful. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Is Shell Energy the worst utility company for service?

The featured brief extracts were taken in recent days. Visit the above Shell Energy page on Facebook to view all reviews in their entirety, positive and negative. Watch out for any fake reviews. Note the reoccurring theme in negative reviews about Shell Energy; the difficulty in speaking to the company by phone.

Tom, 7 Jan 2020

Have been on the phone for a total of 90 minutes waiting for them to answer. What a brilliant company

Brian, 7 Jan

As soon as my contract expires I will leave after being with Shell and 1stUtility for many years. Can’t leave earlier due to punitive early leaving charges. Impossible to recommend this company for service or cost.

Ray, 8 Jan 2020

Anyone tried downloading the shell energy app. What a load of rubbish, sends one in circles trying to log in. Suggested I log in to shell go + app, not fit for purpose for a home energy customer, only if you buy shell fuel at a fuel station. I don’t. Communication between me and shell via email gets no where. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

SHELL DOUBTFUL OF ACHIEVING THE CLEAN ENERGY TARGETS

Published by Industry Global News24: 06 Jan 2020

The Anglo-Dutch company had promised its investors in 2017 that, it will spend $1 bn to $2 bn per year. The fund will be invested in developing a clean energy project till the end of 2020. The company is falling short of the planned $4 billion-$6 billion to be invested between 2016 to end of 2020. This slow progress is likely to raise concerns from environmental groups that oil companies are not contributing to environmental conservation.

Since setting up the “new energies” division, the country has spent approximately $2 billion in setting up a low-carbon energy and electricity production facility. With only a year left to go, the company is far behind the set investment target of $4 bn-$6 bn. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy: biggest bunch of cowboys you will ever have the misfortune to deal with…

By John Donovan: 05 JAN 2020

Selection of extracts from pissed off customer reviews about Shell Energy UK posted since 24 Dec 2019 on review sites such as Trustpilot.

From Shane on Trustpilot, 4 Jan

Hideous company a total disgrace to the electrical supply industry.

Absolutely NO customer service as they never answer the phone just look at all the reviews that complain about this.

Constantly overcharge and dispite being massively in credit they never refund the money they hold…

I can only assume all their staff wear Stetsons and ride around on horses as they are the biggest bunch of cowboys you will ever have the misfortune to deal with totally incompetent ill-informed and incapable of supplying any help or support. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy the worst utility company ever?

By John Donovan: 23 Dec 2019

Selection of extracts from pissed off customer reviews about Shell Energy UK posted recently on review sites such as Trustpilot.

(1) Terrible company stay well clear of their broadband

(2) This is the worst utility company ever, do NOT enter into a contract with them.
Their customer service sucks, 4 phone calls that have taken almost 5 hours…

(3) the saga goes on.

Ref my previous review, nothing has changed, more chance of winning the lottery than contacting customer services… read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

‘This f*****g company’ disgruntled customer gripe about Shell Energy

ANOTHER LESS THAN FLATTERING REVIEW ABOUT SHELL ENERGY BY A PISSED OFF UK CUSTOMER

On 23 Dec 2019, at 12:41, wrote:

So I’m paying £190 a month to to this f*****g company x had smart meters fitted x my total bill this month should be about £80-£90 max and they’ve upped my debit balance by £500!!! WTF????!!!!

Liz Brady

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.
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