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Posts Tagged ‘Shell Broadband Reviews’

Shell Broadband Slowest Broadband Speeds ever!

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 03 August 2020.

I think the CEO’s surname is quite…

I think the CEO’s surname is quite fitting with how this bogus company operates. Mr Crooks! How ironic. Stop chasing people for money you are not owed, making up sums and ruining peoples lives. You should be ashamed of yourselves!

SLOWEST BROADBAND SPEEDS EVER! DIAL UP IS FASTER!

We moved to shell energy with just the basic plan but their “fast broadband” is a joke! If I used a dongle or dial up it could not be any slower! It can take my laptop from 45 minutes to over an hour to load up. I thought it might be my laptop but I went and bought a new one but no difference! They sent us anew modem but again no difference, still taking up to an hour to load up on a morning! When it does load it it is constantly freezing. Apparently although it says you are getting the right speeds going in, it depends on what actually comes into our house and they might not be the same! In our case they are not! The phone rang once the other day then rang off. Then they email a couple of day later and say we tried to contact you but to no avail!!!! WHAAT! I am still waiting for them to actually contact me and sort out the issue! had I known they were the same as TALK TALK I would never have signed up with them! read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Worst company I have ever dealt with!

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 29 July 2020.

Threatening me when I’m not a customer

Moved to a house that was unfortunately running on gas and electric by shell energy. Informed them I was switching to a new company and gave them my meter readings. I am still (despite 4 phone calls) being hassled for money from when I didn’t own the house? How is a company this large so thick? What do you not understand about me not living in the company before my dates given to you. They are useless, communication is none existent, and their customer service team is awful. Will never ever use this company and I wouldn’t recommend them to anyone. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy are soulless bullies

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 25 July 2020.

AVOID Shell Energy broadband

AVOID! Shell energy broadband failed to transfer my landline number (which I have had for 18 years) and then tell me it is ‘lost’ and cannot ever be recovered. Terrible communication and really long periods on hold to customer service. AVOID

Shell Energy are soulless bullies.

Shell Energy have recently taken over supply of my property and seemingly created a £2k+ bill that my previous supplier didn’t seem to feel the need to try and charge me, in the 5 years I was living at the property.
They instructed debt collectors, despite me actually paying them not only my monthly amount but more on top. I am having to escalate my grievance with them to the highest level before “the computer stopped saying No” – Although it is still trying to. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

FLOOD OF DAMNING REVIEWS ABOUT “APPALLING” SHELL ENERGY BROADBAND

FLOOD OF DAMNING REVIEWS ABOUT “APPALLING” SHELL ENERGY BROADBAND 

Featured below are extracts from recent customer reviews about Shell Energy posted on broadband.co.uk. Note the reoccurring theme – the difficulty in communicating with the company. 

20 FEB 2020

Stay AWAY from this broadband they are a bunch of scums, I had to cancel my broad band because my home was renewed,the engineer was there with my neighbour, t7ried to contact them the day before stating that my landlord didn’t allow me to have it they said I would have to pay costs over this, the broad band was not installed, it did not go live and the engineer was there called them on the 19/02/202 which they put me o hold for over 50 mins, to cancel again because there was no open breach cable, they scums twists the things around saying that there would be a cost for £65 for missing the appointment the scums first told me they needed 48 hours before the engineer updated the report, then after they kept on saying I miss the appointment and I should be glad there would not be any extra costs, requested to speak to manager she did not put m through to him instead put me on hold for another 40 mins. They still send an email to make another appointment with the engineer , i told them I would be making a complain to OMBUDSMAN they say I could do it on they website tried to go in comes to appoint that it doesn’t let you further. YOUR BLOOD Sucker just want your own commission to pay of your salary, an email will be send to every were I can to put your **** company down. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.
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