Shell enters supply deal with Amazon to provide renewable energy
Reuters Staff: FEBRUARY 8, 2021
(Reuters) – A unit of oil major Royal Dutch Shell said on Monday it has agreed to supply Amazon.com Inc with renewable energy, which will help the U.S. online retailer power its business completely using clean energy by 2025, five years before its target.
Shell Energy Europe BV said it will provide the renewable energy from a subsidy-free offshore wind farm constructed off the coast of the Netherlands. (go.shell.com/2MCUTbA)read more
My Shell broadband service was installed in early December, I thought I’d treat myself to an upgrade while switching.
Unfortunately since the switch the connection is down every couple of hours, each day, from anywhere from a few minutes to many hours.
Shell’s support team, while very hard to get hold of, are most friendly when you reach then, but after three engineer appointments and seemingly no case tracking of the issue, they have still not been about to indicate when the issue might be resolved, not will they permit me to a more competent supplier.read more
For eighteen months I have tried to advise this company that I had moved into the property.
Constant telephone calls and even an email to the CEO did not help.
Tried giving details and were informed that the house did not exist, was asked twice to photograph the meters and were generally unhelpful. Then they charged the previous occupant an enormous amount which they took out of their bank account illegally, even though they had paid their last bill before we movedread more
THE PARASITES KNOWN AS SHELL ENERGY HAVE BEEN HARASSING ME FOR MANY MONTHS TO CLEAR A DEBT OF £196.00 WHICH DOES NOT EXIST. THESE LEECHES OWE ME £350.00 FOR AN OVERPAYMENT I MADE TO THEM IN JULY 2019 PLUS £60.00 CAUSE I WAS NEVER ON A TARIFF WHICH WAS GENUINELY FIXED. THEY PUT A DIRECT DEBIT IN PLACE FOR £76.00 WHEN ACTUAL COST OF GAS AND ELECTRICITY NEEDED A D/D OF BETWEEN £110 AND £120 PER MONTH, NOW A LOW LIFE DEBT RECOVERY FIRM CALLED XXXXXXXXXXXXXXXXXX RUN BY SOME PAID MONKEY CALLED XXXXX ARE TRYING TO RUIN MY CREDIT RATING BY ISSUING A DEFAULT NOTICE FOR NON PAYMENT OF THIS NON EXISTANT DEBT. IT SEEMS LIKE THE DREGS OF THE ENERGY SUPPLY INDUSTRY HAVE MERGED WITH THE DREGS OF THE DEBT RECOVERY INDUSTRY. COMPLAINTS TO MY MP, THE ENERGY OMBUDSMAN AND OFGEM ARE NOW IN FULL SWING, AVOID THIS GARBAGE OF AN ENERGY SUPPLIER AT ALL COSTS.read more
I decided to switch to Shell broadband which turned out to be a service from hell. Just save yourself the headache and avoid.
I waited for over 3 weeks for the service to go ‘live’. This never happened. I tried to contact them and they were unable to help solve the matter. After days of going back and forth without internet (I work from home so I couldn’t function). I was told by one of the staff who wasn’t helpful at all, that I was sent a faulty router. He also maintained that this wasn’t their fault which left me confused and even more frustrated. He was probably trying to put the blame on a third party. At this point, I knew I was done with the appalling provider and service.read more
Extract from a current customer comment posted on Trustpilot: “All the good reviews are faked”
Featured below are extracts from a negative customer review about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 04 FEB 2021.read more
Some extracts from current customer comments posted on Trustpilot: “Appalling broadband and customer service – AVOID”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 04 FEB 2021.read more
(Montel) Shell Energy Europe has signed its first power purchase agreement with a solar project developer in Germany, the company said in a statement on Tuesday.
It has contracted for 9 GWh of power annually with Seac Invest, the developer of a 9 MW site in Fuerstenwalde in the eastern state of Brandenburg. The project has been delivering power since the start of the year.
“This solar power deal will help us to expand the range of low-carbon energy choices we offer to our customers in Germany,” said the head of European power at Shell Energ…
My experience with Shell Energy has been horrendous. I was previously with First Utility, who Shell Energy later acquired.
Without any communication, to inform us of the change, we had a letter from Shell Energy demanding £240 payment. Much like most of the reviews, we spent hours trying to get through to their customer service team with little success.read more
Some extracts from current customer comments posted on Trustpilot: “IT IS TIME BLOODSUCKERS LIKE SHELL ENERGY WERE OUTED AS FRAUDSTERS AND CROOKS.”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 03 FEB 2021.read more
We’re excited to announce that we’ve signed a deal to purchase Post Office’s broadband and telephony business. We plan to complete the deal over the next few months, which means welcoming over 450,000 new broadband customers into the Shell Energy family.
Once the deal is complete, we’ll start moving Post Office customers over to Shell Energy, where they can expect no interruptions to their service, no changes to contract pricing, and a world of new benefits. This includes exclusive savings on fuel and more with the Shell Go+ loyalty app. In the meantime, Post Office customers will see no change to their service.read more
Shell ‘on the verge’ of signing Post Office broadband deal
Shell has, this weekend, edged closer to buying the Post Office’s broadband operations, in a deal that would push it further into the UK telecoms market.
The news comes following a weekend of talks between the FTSE 100 (^FTSE) giant and postal service, according to reports from Sky News.
Negotiations have now been in play for nearly two months. In early December, it was reported that Shell had slipped into poll position for the acquisition, with TalkTalk (TALK.L) and Sky also expressing an interest in the business.read more
Some extracts from current customer comments posted on Trustpilot: “Diabolical customer service…Now uninstalled the terrible app, blocked all electronic communication from Shell Energy and looking forward to September when I can LEAVE SHELL ENERGY!”: “they make it incredibly difficult to complain or be heard. 4 hours waiting on the phone!!!!”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 01 FEB 2021.read more
Some extracts from current customer comments posted on Trustpilot: “Awful company to deal with. All they want is money and don’t care about customer service”: “DON’T YOU EVER GET TIRED OF ACTING LIKE LOAN SHARKS AND HAVING A LEVEL OF INTEGRITY WHICH WOULD MAKE THE AVERAGE DRUG DEALER FEEL ASHAMED?”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past few days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 30 JAN 2021.read more
Shell has signed an agreement with Irish marine renewables developer Simply Blue Energy to acquire a 51 per cent share in a floating wind farm to be built off the south coast.
The joint venture will produce up to 1 gigawatt of power when fully operational – equivalent to Ireland’s largest generating station at Moneypoint in Co Clare, and capable of powering 800,000 homes.
“This partnership combines the floating wind track record and local knowledge of Simply Blue Energy with Shell’s offshore experience, floating wind expertise and ability to develop large complex projects,” Simply Blue chief executive Sam Roch-Perks said.read more
Some extracts from current customer comments posted on Trustpilot: “DO NOT USE SHELL ENERGY! THEIR CUSTOMER SERVICE TEAM IS APPALLING. Long wait times! Long hold times! Lack of communication skill. Rude. Have to keep chasing. Contradicting bills and messages from different agents.”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 27 JAN 2021.read more
Some extracts from current customer comments posted on Trustpilot: “Got a debt collecting company to chase me for money 9 days before the bill was due and 10 days after I gave the reading. Half an hour wait to be told – oops”: “If I could give them 0 I would. Horrendous customer service…”: “WHY ARE YOU SUCH A BUNCH OF LYING, CONNIVING, MIS-SELLING PARASITES?”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past few days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 25 JAN 2021.read more
Shell to acquire UK’s largest electric vehicle charging network
By Reuters Staff: JANUARY 25, 2021
(Reuters) – Royal Dutch Shell said on Monday it was acquiring the owner of the UK’s largest public electric vehicle charging network, ubitricity, for an undisclosed amount.
The deal for the company that has over 2,700 on-street charge points in the country is expected to be completed late this year.
Electric vehicle sales are set to continue to soar in 2021, industry analysts and car distributors have said, as more models are brought to the market and governments push for use of cleaner energy to achieve climate goals.read more
Some extracts from current customer comments posted on Trustpilot: Highly not recommended. Complete and utter disgrace. Got my broadband delivered – not satisfied with quality but cannot cancel it now without “early termination fees”…: “This company is nothing but a money-grabbing bully”…: “Disgrace”…”This is very bad company….beware to join…as they make your life hell…”: “A VERY BAD COMPANY Shell energy are bullies, they do not return your call and have you waiting 45 minutes on the telephone line only to be cut off…”: So far absolute nightmare to deal with…”: My opinion? Avoid Shell Energy. They make promises they can’t keep…”read more
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Trustpilot Warning: Avoid Shell Ultrafast Broadband: What a Joke!
Extract from a current customer comment posted on Trustpilot: 
(Montel) Shell Energy Europe has signed its first power purchase agreement with a solar project developer in Germany, the company said in a statement on Tuesday.
It has contracted for 9 GWh of power annually with Seac Invest, the developer of a 9 MW site in Fuerstenwalde in the eastern state of Brandenburg. The project has been delivering power since the start of the year.
