Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “Worst broadband provider ever. Customer service is non-existent. There’s a reason they are cheap. Cannot wait to see the end of my contract and I won’t be coming back.”: “Customer service is non-existent… the process has been frustrating, upsetting and painful “: “Shame on Shell”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 9 June 2021. read more

Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “Shell broadband is the biggest fraud I have experienced.”: Ceo Colin crooks he certainly has the right sir name!”: Ben van Beurden, CEO Shell, should order a complete review and overhaul of this part of the business as it is a disgrace.”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 6 June 2021. read more

Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “This is the worst broadband service I have ever used. We are a household of 2 people and the router cannot accommodate 4 devices at once (2 mobile phones, a laptop and a smart TV). The service goes on and off every day.”: This company is totally incompetent, they honestly dont know what they are doing. This situation has left me so stressed and at times in tears with frustration.”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 2 June 2021. read more

Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “Over charging Rude customer services”: “Had nothing but problems since switching to Shell Energy.”: ” All I can say is this is a rude disgusting company. Their staff are rude with no empathy. They are bullies. They have been harrassing me with phone calls.”: “sheer incompetence… runs rampant at Shell Energy.”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 30 May 2021. read more

Extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “Fraudulent outfit, I’m going to fight them all the way but I can only give my opinion, DO NOT SWITCH TO SHELL ENERGY, aside from that they are a online supplier only, no human support to call, and the worst of the worst robo chat functionality that works at best 50% of the time, Dont choose SHell…”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 26 May 2021. read more

Extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “This is a very bad company. You have illegally impacted my credit file negatively. I have been calling every day to be told, that customer support is not able to contact the credit management and all the managers are unavailable.”: I really regret switching to Shell my previous supplier provided a much better service”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 24 May 2021. read more

Extract from Shell Energy customer reviews posted during the past 48 hours on Trustpilot: “…customer service staff have no manners no training, when they realise you are using less energy they put the unit rate up so they can charge you more”: “SHELL ENERGY should be ashamed of scamming people…”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 23 May 2021. read more

Extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “I can’t take any more!!”: It’s been one of most stressful things if my life.”: ” The ombudsmen found them guilty of lying and bullying and again ordered to compensate me.”: “There is something seriously wrong with this company, I think greed & stupidity just about covers it.”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 21 May 2021. read more

Another angry Shell Energy customer

Extract from a Shell Energy customer review posted during the past 24 hours on Trustpilot: “Another wrong bill, credit threats while they don’t respond”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 19 May 2021. read more

What a rubbish company. Customer service is a joke

More extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “What a rubbish company. Customer service is a joke, when you can get through. Tried to call for 2 days and asked for the company to call me back with no luck. Whilst on the phone waiting for an operator I was cut off several times. I’m glad we’ve changed company’s. Never will I use shell energy again”

Featured below are extracts from negative customer reviews about Shell Energy posted in the past day on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 18 May 2021. read more

Trustpilot Reviews: Shell Energy is the worst of the worst

More extracts from Shell Energy customer reviews posted during the past 48 hours on Trustpilot: “Please help me to get out of this money cheating/stealing company!!!!”: “Fraudulent company. Beware! “: “Shell energy is the worst of the worst I’ve ever come across”

Featured below are extracts from negative customer reviews about Shell Energy posted in the past two day on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 17 May 2021. read more

More extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “don’t switch to Shell energy, complete and utter rubbish customer service”

Featured below are extracts from negative customer reviews about Shell Energy posted in the past day on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 15 May 2021. read more

Energy firms hound customers over money they don’t even owe

Homeowners threatened with debt collectors over incorrect bills

By Will Kirkman: 14 May 2021

Martin Stanley, 48, from Leicester, was forced to pay nearly £400 after being threatened with debt collectors and a default against his credit file by SSE, after it incorrectly increased his final bill.

Mr Stanley had tried to switch from SSE to Shell Energy, but after submitting a final reading, was told that it was too low compared to industry data. Shell then based his starting reading on the “estimated usage”. This meant Mr Martin suddenly owed £675 to his old supplier. read more

I switched over to Shell Broadband Superfast fibre… the worst decision of my life

More extracts from Shell Energy customer reviews posted during the past 48 hours on Trustpilot: “Rubbish broadband. Sometimes I can’t get WiFi in the same room as the router”: “is advertised as fibre but the speeds are really poor. It’s terribly frustrating when you’re working from home.”: “If you want a broadband that only works 50%of the time then go for shell”: completely unreliable. It is slow, buffers and fails to play internet tv.”: “Disaster, the whole experience was a train wreck, surprised they’re still in business!” read more

Extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “Its terrible, customer service is basically non existent and broadband speed is only 4mbm.”: “Misleading information to get you to sign up then despite cancelling they still access your bank account and take money….. Bunch of unscrupulous thieves …DO NOT USE !!!!”: “Terrible! Hard sell on the doorstep promising me cheaper bills. My energy bills have tripled! DONT DO IT!! I also have £100 exit fees! Shocking and should be stopped!” read more

Extract from Shell Energy customer review posted today on Trustpilot: “Absolutely horrific service by Shell Energy Broadband”

Featured below are extracts from negative customer reviews about Shell Energy posted in the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 10 May 2021. read more

Extracts from Shell Energy customer reviews posted today on Trustpilot: “Be very wary of Shell Energy”: “Disgusting service…”  “have been told we have to wait 38 days for our complaint to be looked at???????? AVOID SHELL ENERGY AT ALL COSTS”

Featured below are extracts from negative customer reviews about Shell Energy posted in the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 10 May 2021. read more

Extracts from Shell Energy customer reviews posted on Trustpilot: “Hell Energy… have zero moral codes and will just bully and push until they get what they are after at all costs…

Featured below are extracts from negative customer reviews about Shell Energy posted in the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 08 May 2021. read more

Extract from a Shell Energy review posted on Trustpilot: “The worse experience of my life!!! The internet speed is very bad most of the time, which made it extremely difficult to work from home.”: “AVOID, AVOID, AVOID”

Featured below are extracts from a current negative customer review about Shell Energy Broadband posted on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 08 May 2021. read more

Extracts from a Shell Energy review posted on Trustpilot today: “Pathetic/rude”: “This company is truly disorganised and will cause you to waste a huge amount of your time – AVOID.”

Featured above are extracts from negative customer reviews about Shell Energy posted today on Trustpilot – see the relevant reviews below. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 08 May 2021. read more