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Posts under ‘Shell Broadband Reviews’

Trustpilot Reviewer would like to give Shell Energy MINUS 10 rating

Some extracts from current customer comments posted on Trustpilot:I have given Shell Energy a one star because I can’t give a minus 10 star. Shell must be getting there staff to write good reviews because as far as I’m concerned Shell Energy have to be the most incompetent, lying and totally bad company. Avoid this mess of a company at all cost.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 12 JAN 2021. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy must be the worse supplier I have ever had dealings with

Some extracts from current customer comments posted on Trustpilot: “Shell Energy must be the worse supplier I have ever had dealings with. Every call takes about 1 hour, nobody seems to converse in English very well. Nobody can give any answers and switching to different departments results in being cut off.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 09 JAN 2021. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy Adds 3 Months Bill Credit on Broadband Plans

Shell Energy Adds 3 Months Bill Credit on Broadband Plans

Wednesday, January 6th, 2021 (12:06 pm) –

Energy provider and UK ISP Shell Energy is giving away three months of bill credit (worth up to £134.97) on their top “Superfast Fibre” (FTTC) and “Ultrafast Fibre” (G.fast) home broadband and phone packages, which will be available to take by new customers until 8th February 2021.

As usual Shell’s Openreach based broadband packages all include a wireless router, 18-month minimum contract term, free activation, unlimited usage and copper line rental with standard call rates (PAYG). But if you need a new line installed then that will attract a one-off fee of £60. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Trustpilot Verdict on Shell Broadband: Snail Mail is Faster Than my Internet

Some extracts from current customer comments posted on Trustpilot: Trustpilot Verdict on Shell Broadband: Snail Mail is Faster Than my Internet”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past few days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 07 JAN 2021. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Trustpilot review citing terrible customer service at Shell Energy

Some extracts from current customer comments posted on Trustpilot: “Terrible customer service. Four attempts to discuss overcharged monthly direct debits… Over an hour wait and no help received. Will be canceling account”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 04 JAN 2021. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Trustpilot Review of Shell Energy: ‘Avoid this company at all costs!’

Some extracts from current customer comments posted on Trustpilot: “I should not have been required to have spent several hours on New Year’s Eve dealing with such an inept company. I feel sorry for all those customers who have received similar e-mails to mine, particularly the elderly and those experiencing economic uncertainty. Avoid this company at all costs!”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past few days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 02 JAN 2021. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Don’t fall victim to the energy loyalty penalty: Millions of households will overpay £200 next year by not switching to a fixed tariff

Twelve million households could be hit by a loyalty penalty in 2021, overpaying by an average of £200 to their energy supplier, new research has revealed.

Those still on expensive standard variable tariffs will be paying a couple of hundred pounds more than those who have signed up to cheaper fixed-term rates, according to energy provider, Bulb.

Consumers affected by the loyalty penalty, which means loyal customers get charged more than new ones, pay an average of 23 per cent more compared to new customers joining on the cheapest rates. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

TRUSTPILOT: Shell Energy Broadband Service is a joke

Some extracts from current customer comments posted on Trustpilot: “The broadband service is a joke. Been with them on an 18 month contract, and every single day there has been an issue. Sometimes dropping out 50 times a day. They know they are terrible but as long as they remain unpunished, they will continue their fraudulent activities. Avoid at all costs.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past few days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 31 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Don’t buy Shell Broadband. It takes 3 days to download a game! Always buffers on Netflix and keeps stopping films

Some extracts from current customer comments posted on Trustpilot: “Don’t buy Shell Broadband. It takes 3 days to download a game! Always buffers on Netflix and keeps stopping films”: “Zero level of customer service and massive price hikes on broadband. Steer clear.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 4 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 28 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Trustpilot: Shell Energy are corrupt, incompetent pathological liars

Some extracts from current customer comments posted on Trustpilot: “Shell Energy are corrupt, incompetent pathological liars, stupid and greedy, supplying false figures for gas and electricity supply.”: “They seem to single out disabled customers especially for their unreasonable threats and demands. They really need to consider adopting a Human face, and stop their computers churning threats on repeat.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 24 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Trustpilot Review of Shell Energy: Awful in every way…

Some extracts from current customer comments posted on Trustpilot: “Awful in every way, online account has never worked and it’s impossible to speak to someone about it. Can’t wait until the contract ends so I can go elsewhere…””: don’t be mislead to the so called familiar household name SHELL it is a cover for the biggest rip off company on the market..”.

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 22 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Trustpilot Review of Shell Energy: Dreadful! Absolutely, without doubt the worst energy company I’ve ever dealt with

Some extracts from current customer comments posted on Trustpilot: Dreadful! Absolutely, without doubt the worst energy company I’ve ever dealt with. Terrible customer service, they’ve cost me a final bill of over £500 as they were billing the incorrect meter. Do not touch this lot with a barge pole.

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 19 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Trustpilot: Shell customer services are away with the fairies! Stay clear!!

Some extracts from current customer comments posted on Trustpilot: “What an absolute joke of a company!! Customer services are away with the fairies! Stay clear!!”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 17 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Trustpilot Reviews of Shell Energy: Avoid they repeatedly lie to customers!

Some extracts from today’s customer comments posted on Trustpilot: “It is the worst experience I have with an energy company, I received a very high unexpected bill, contacted the customer services few times each time it takes them 30-45 minutes to answer…very stressful time with them, very bad service.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 15 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Broadband bills will increase for thousands of Shell customers in a DOUBLE price rise

Broadband bills will increase for thousands of Shell customers in a DOUBLE price rise

BROADBAND customers who have a contract with Shell Energy could face two price increases to their monthly bills in the coming months, the home internet provider has confirmed.

By AARON BROWN 08:36, Tue, Dec 15, 2020 | UPDATED: 08:36, Tue, Dec 15, 2020

Shell Energy will increase prices for some broadband customers twice in the next six months, it has confirmed. The internet service provider has informed all customers who signed-up to one of its broadband plans before September 2, 2020 that a price hike to their home broadband and phone services will kick-in on January 11, 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shambolic customer service from Shell Energy

Some extracts from today’s customer comments posted on Trustpilot: “Shambolic service. Shell’s customer service has gone from bad to worse. I have had threatening calls to clear my balance even though I haven’t yet had my final bill…”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 14 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Trustpilot Reviews of Shell Energy: Appalling customer service for broadband

Some extracts from today’s customer comments posted on Trustpilot: “Appalling customer service for broadband. Recent worsening of connection means I’ve had to contact them; waited ages to connect and then they try to blame it on the equipment (which is theirs)…”: “Avoid their broadband. While price and billing is good, the actual broadband is terrible – lots of dropped connections, outages and slow speeds.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 13 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

ISP Shell Energy UK Warns of Broadband and Phone Price Rises

ISP Shell Energy UK Warns of Broadband and Phone Price Rises

Friday, December 11th, 2020 (4:17 pm)

Shell Energy has informed “all customers” who signed up before 2nd September 2020 that, from 11th January 2021, some of them will face a price hike on their home broadband and call services. The move is expected to hit 112,000 customers, although around 42,000 on copper cables will receive a free upgrade to “fibre“.

The move is somewhat awkward for a provider that has long promoted itself as offering “no end-of-contract price rises,” although this latest change appears to be more of a mid-contract increase, but that will do little to improve customer perceptions as many will not have been expecting this (credits to MSE for spotting the price change). read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Trustpilot Review of Shell Energy: Useless and Immoral Company

Some extracts from today’s customer comments posted on Trustpilot: “The service has been diabolical and the response to emails slow and unhelpful. Please avoid…”: “the actual broadband is terrible – lots of dropped connections, outages and slow speeds.”; “Useless and immoral company”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 11 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Unreliable Broadband, diabolical customer service, says Trustpilot Shell Energy Review

 IF YOU HAVEN’T SIGNED UP THEN DON’T! It may seem like a good deal but it really isn’t worth the stress.

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 10 December 2020. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.
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