Posts under ‘Seeking Alpha’

POSTED 13 MAY 2023

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Mandy Smith: Location South Normanton, Alfreton: Date 2023-04-05

Comments

The worst broadband provider, I have ever had the displeasure of being with. I have never had any problems with other providers in my area always a good signal, but shell it’s rubbish can’t wait for my contract to end so I can get some decent broadband

Reviewer Gus: Location High Peak: Date 2023-04-14

Comments

When it works, it’s great. The problem is, the connection seems to drop several times a day. It always comes back up after about 30 seconds, but the unreliability is getting to be quite annoying. I didn’t choose Shell Energy anyway, I was ported over to them by Post Office Broadband, who’s service I never had a problem with. I am definitely going to switch. read more

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

22Sept 2021

Energy Company from Hell

Shell Energy are the worst energy company I have ever dealt with. I had a tenanted property where the previous tenant had signed up to one of their pay as you go electricity card. It was winter and their very expensive tariff cost me a fortune when i kept topping it up. they blocked my transfer to another company and I had to involve the Energy Ombudsman. I have now sold the property but even now my solicitors can’t get a final bill from them to pay. Avoid at all cost. read more

Some extracts from current customer comments posted on Trustpilot: “Diabolical customer service…Now uninstalled the terrible app, blocked all electronic communication from Shell Energy and looking forward to September when I can LEAVE SHELL ENERGY!”: “they make it incredibly difficult to complain or be heard. 4 hours waiting on the phone!!!!”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 01 FEB 2021. read more