By John Donovan: 05 JAN 2020
Selection of extracts from pissed off customer reviews about Shell Energy UK posted since 24 Dec 2019 on review sites such as Trustpilot.
From Shane on Trustpilot, 4 Jan
Hideous company a total disgrace to the electrical supply industry.
Absolutely NO customer service as they never answer the phone just look at all the reviews that complain about this.
Constantly overcharge and dispite being massively in credit they never refund the money they hold…
I can only assume all their staff wear Stetsons and ride around on horses as they are the biggest bunch of cowboys you will ever have the misfortune to deal with totally incompetent ill-informed and incapable of supplying any help or support.
A head-cut image of Alfred Donovan (now deceased) appears courtesy of The Wall Street Journal.
