Posts under ‘John Donovan’

Shell to acquire renewable natural gas producer Nature Energy

Nov 28, 2022

Shell Petroleum NV, a wholly owned subsidiary of Shell plc (Shell), has reached an agreement with Davidson Kempner Capital Management LP, Pioneer Point Partners and Sampension to acquire 100% shareholding of Nature Energy Biogas A/S (Nature Energy) for nearly USD $2 billion (€ 1.9 billion). The acquisition will be absorbed within Shell’s current capital range, which remains unchanged.

Based in Denmark, Nature Energy is a producer of Renewable Natural Gas (RNG) from agricultural, industrial, and household wastes. read more

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Chris: Location Hertfordshire: Date 2022-11-15

Comments

Please, everybody, take the time to report this company to the communications ombudsman(I am) They are an utter shambles. I’ve tried contacting them for over 3 weeks now without success. I’m not bothering with them anymore. Leave and go somewhere else. Any other provider has to be better than this shower.

Reviewer Karen: Location Ashford. Kent: Date 2022-11-14 read more

skynews

Shell to review £25bn investment in UK projects after windfall tax extended

The oil giant’s UK chairman tells Sky News the company knows it has to play its part but it wants to know when the levy will be withdrawn.

Monday 21 November 2022 19:53, UK

Shell will review £25bn of investments in British projects after the chancellor extended the windfall tax on energy companies, its UK chairman has told Sky News.

David Bunch said the oil giant would re-examine each of its projects on a “case-by-case basis” after Jeremy Hunt increased the levy on “excess” oil and gas profits from 25% to 35% in last week’s autumn statement. read more

The Telegraph

Shell reconsiders £25bn investment in UK energy over windfall tax raid

Levies will force oil giant to ‘rerun the economics’ on future projects, says UK chairman

By Matt Oliver and Szu Ping Chan: 21 November 2022 • 7:03pm

Shell is reviewing plans to invest £25bn in Britain’s energy system after Jeremy Hunt raided the industry for £55bn in windfall taxes.

David Bunch, Shell’s UK chairman, said the expanded levy announced in the Chancellor’s Autumn Statement is forcing the company to re-examine a slew of projects in the pipeline, from North Sea investments to renewable energy schemes. read more

Would leave zero stars for Shell Broadband if possible

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Taungi: Location Eastbourne: Date 2022-11-09

Comments

The work service I have ever had in my life. I was sent a broadband that didn’t work. I phoned Shell and informed them . I then sent the broadband back and for the last 7 months they’ve been harassing me saying I owe them £350 for a service I never used and a service I sent back. It is now starting to affect my mental. I can’t handle the threats anymore, I have called them to try and resolve the matter but nothing seems to be getting down about it. I would not recommend this company at all. My life has been a living hell read more

“customer service is rubbish. broadband slow and always dropping out, cant watch a full movie. waste of time calling then. they are insulting.”

14 Nov 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

customer service is rubbish

customer service is rubbish. broadband slow and always dropping out, cant watch a full movie. waste of time calling then. they are insulting. you pay the bill on time and still get threaening letters saying the will cut you off for NOT paying the bill. no respect they call you by your first name.on bills. dont encourage them steer clear of them. read more

Shell Broadband Terrible Service for just about everything!

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Julian M: Location lanarkshire: Date 2022-10-27

Comments

Lost my phone line last Saturday, broadband had also been very unstable prior to that. Called up and wa given option of callback. They returned the call a couple of hours later but hung up as soon as I answered. Sent them an email, and have been emailing every day since with zero response.

Reviewer Gary W: Location St. Helens: Date 2022-10-26 read more

The Telegraph

Shell handed £90m by taxpayers to cut energy bills under price guarantee

The payments are one part of a major Government package to shield households

By Rachel Millard 9 November 2022 

Shell has been handed £90m of taxpayer cash under the Government’s scheme to help families with surging energy bills.

The oil and gas giant’s UK household supply division received £90,141,141 from the Government in October, according to official figures.

All suppliers are being sent cash by the Government each month so they can shave £400 off customers’ bills in instalments between now and March. read more

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Daniel Stockport: Location Easington: Date 2022-10-24

Comments

Where to start, after having no internet for a week I eventually managed to speak to Shell Energy broadband. On hold for over 40 minutes until I spoke to someone. They advised they would send an engineer out and I would get a text and I had to make sure someone was in between those times or I would be changed £65. My partner has took a day unpaid from work to sit in for an 8-1 appointment only for nobody to turn up, no text to say why, no call. Another 40 minute phonecall later and we have been told their “latest update” is that it could be anytime today or tomorrow. We werent told this until we rang. The customer service is shocking, the service is even worse and I will be leaving as soon as my contract is up. AVOID SHELL ENERGY BROADBAND AT ALL COSTS. read more

OILPRICE.COM

Shell’s Flagship LNG Trading Division Made Big Loss In Q3

By Alex Kimani – Nov 03, 2022, 10:00 AM CDT

• Reuters: Shell’s giant LNG trading division made $1 billion loss in Q3.

• Gas trading divisions by Shell’s peers performed much better.

• Nevertheless, Shell was still able to post its largest quarterly profit at $9.45B from $4.13B during last year’s corresponding period.

Shell Plc’s (NYSE: SHEL) flagship LNG trading division reported a loss of nearly $1B, sources have revealed to Reuters. The loss is attributed to serious whiplash after the company’s LNG traders were caught flat-footed by the surge in natural gas prices following Russia’s gas supply cuts to Europe. The latest revelation is, however, hardly surprising given that Shell has issued a weak update issued earlier in October. read more

I have tried more times than I can remember to reach Shell Energy Broadband. I cannot reach anyone…

4 Nov 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

No response after a super human effort to reach Shell Energy broadband

I have tried more times than I can remember to reach Shell Energy Broadband. I cannot reach anyone and have emailed, completed forms and phoned many times but remains unanswered. @Currys – you should not be recommending broadband providers whose service is this poor. Please help! read more

The Sydney Morning Herald

Pressure mounting on $318b energy giant that says it cares about climate

Laura Chung: November 4, 2022 — 8.45am

All around the world, the pressure on $318 billion oil and gas giant Shell is mounting. In the Netherlands, the company was forced to remove ads promoting “carbon-neutral” petrol after they were found to be misleading by the Netherlands’ Advertising Code Committee. In the US, a House of Representatives committee heard Shell had touted its climate goals and vision but internal emails painted a different picture. read more

REUTERS

Exclusive-Shell’s Flagship LNG Trading Made Nearly $1 Billion Loss in Q3 -Sources

By Reuters Nov. 3, 2022, at 8:57 a.m.

By Ron Bousso, Marwa Rashad and Dmitry Zhdannikov

LONDON (Reuters) – Shell’s liquefied natural gas (LNG) trading division recorded a loss of nearly $1 billion in the third quarter of the year, three industry sources told Reuters, after traders were caught out by a sharp rally in European gas prices when Russia halted supplies.

Shell, the world’s top LNG trader, last week reported its second largest quarterly profit of $9.45 billion, but said it was impacted by weaker gas trading results.

Shell does not disclose its trading results and often uses general terms to describe trading conditions. read more

“DO NOT GO WITH THIS COMPANY FOR BROADBAND. Absolutely shocking service from beginning to end”: “right now there is a fault which is causing my broadband to run slow…”

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer J Pow: Location Surrey: Date 2022-10-18

Comments

For days and days unable to see bill, unable to pay bill; forces call to contact centre who can’t answer, select to use call back but no one calls back. Website unable to modify call package have to phone in. Useless. read more

“Horrendous we were left with no internet for 3 weeks due to them been unable to connect us to there broadband, every phone call was over 20mins to be told they were doing there best!”: “Absolutely terrible! In the 3 months of being with then we didn’t have 1 day of good broadband. We were constantly rebooting the router and restarting the box.”

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Chris Bolam: Location Leeds: Date 2022-10-13 read more

“broadband drops out, goes off for hours at a time, customer service do not answer, avoid Shell Energy at all costs.”: “Worse broadband network ever, avoid at all cost, the network is not fit for purpose”

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Pat: Location Broxburn: Date2022-10-12

Comments

Stay away, horrible customer service from shell. Website crashes all the time. I was waiting for 3 months to get internet connection!!!

Not recommended. read more

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Sophie Laurena: Location Wales: Date 2022-10-10

Comments

Avoid at all costs. What a disgrace of a company, we were sold this wifi as part of a deal when buying appliances from Currys. The cheapest in our post-code apparently, and feeling pressured on the spot that this was the fastest wifi in our area we stupidly agreed to shells wifi. 3 times in 7 weeks we have had to have an engineer out to “sort” the same reoccurring issue. Wifi works fine for a few days and then gets cut off down to nothing, takes over and hour to speak to somebody from customer service just to be told that you need to restart the router..lol. Very unprofessional to also be told “can you not ask a neighbor to use their wifi?” Because i work from home. First of all we pay to have our own working wifi and secondly who in the right mind even says that to a customer who should be getting what they pay for!! Awaiting for complaints team to get in touch so I can cancel and start with a better much more professional provider where i hopefully wont have to worry about my wifi being cut off an hour before i have to deliver a presentation! If i could rate them 0 stars i would. read more

Shell Energy ‘Cuts off elderly people’s phone lines with no warning’

1 Nov 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Appalling customer service

Appalling customer service. Cuts off elderly people’s phone lines with no warning. Sends bills late. Adds charges on to bills with no warning. Been on hold 45 min so far worst company ever. Avoid..if I could rate 0 stars I would

Date of experience: 29 October 2022 read more

27 Oct 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Installation engineer didn’t install internet

Installation engineer turned up, didn’t connect my Internet then left.  Only for me to find out, absolutely nothing had been done to set my Internet up. I had to call and try and find out what was going on, only to be left on hold for 25 minutes after talking to a team member then hung up on. Followed by an email saying I will need to reschedule. Thats definitely not ho you apologise! I won’t be giving you any money if your customer service is this atrocious for new customers, I’d hate to think what it would be like if I had any issues!
0/10, couldn’t even set my Internet up. No customer support, poor engineers and absolutely zero communication. read more

AVOID SHELL ENERGY BROADBAND LIKE THE PLAGUE

Shell Energy Broadband Reviews recently posted on broadband.co.uk

27 Oct 2022

Reviewer Stephen Essex: Location Essex: Date 2022-09-30

Comments

The most appalling customer service. If nothing goes wrong with your bills then they are fine. But if you need to get something corrected (their errors) it is incredibly bad. Slow to answer, calls get cut off, promises made are not kept. I have spent HOURS on the phone trying to get their errors corrected. AVOID LIKE THE PLAGUE read more