News and information on Shell Energy
Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “absolutely abysmal speeds, even on a wired connection with only 1 device connected, i get between 0.5 to 1.5mps… has made working from home almost impossible and getting in touch with support has been a nightmare”: Misled into taking Shell internet, when with Plusnet no problem went with Shell all as gone downhill, just about the worst company i have ever been with…”: Upload speeds are truly terrible”
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Shell starts trading power from Europe’s largest battery storage project
Shell has started trading power from Europe’s largest battery storage project, the 100-megawatt system in Minety in Wiltshire, South West England.
Controlled and optimised by Shell-owned Limejump the battery, which is now fully operational, will help balance the UK’s electricity demand, providing electricity for up to 10,000 homes for a day before being recharged.
Shell Energy Europe signed a multi-year offtake agreement in early 2020 to trade all of the power from the battery, as part of Shell’s wider work to help accelerate the transition to cleaner energy sources.
Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “I was told when I moved to Shell broadband it would be as good as what I had with my last provider, very disappointed it’s terrible”: “very poor connection keeps disconnecting everyone in the house wish I’d never have changed”: “A shambles is the politest way to put it.”: “A bunch of crooks. At least Dick Turpin wore a mask.”: “Staff we had the pleasure of speaking to were incredibly rude and disinterested…”
Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “Avoid if the internet is important to you. Broadband has been down for 76 hours and counting. Still waiting for the engineer to turn up…”: “Customer Service stinks! Kept having outages for the Broadband provided by Shell.”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article was posted on 15 July 2021.
Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “Been complaining for months about the intermittent broadband service from shell broadband. Without service again right now… Wish I read reviews beforehand AVOID !!!”: I really hope senior management at SHELL are reading this and can see how their bullying tactics and ruthless, flagrant ignorance of what is fair has cost them dearly.”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article was posted on 06 July 2021.
Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “Totally Horrendous We are still experiencing problems with our broadband from Shell Energy. It is totally unreliable.”: “I have 9 and a half months to live with this horrendous broadband service until I can get out of the contract. Switching to Shell Energy Broadband is the worst broadband decision I have ever made. If you want to avoid the stress me and my family have experienced in just 10wks, please don’t contract with Shell Energy for your Broadband service…”
Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “My advice if you are thinking of switch to Shell DONT! Unhelpful, fraudulent company!”: “Shell Energy will never supply me with gas, electric or anything else in the future!”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 27 June 2021.
Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “I can only show my disgust with Shell. I signed up with the promise of cheaper tariff. A LIE.”: Be very careful with this company because they lie and make it very difficult to talk with them…”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 23 June 2021.
Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “DON`T BOTHER!! , I trusted shell to look after our account and I have ended up being nearly a thousand pound in debt…”: i had no debt until i got involved with these cowboys and on speaking to my neighbour they had the exact same trouble, SO DONT BOTHER !!!”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company.
Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “absolutely rubbish always going down daily”; Dreadful company, best avoided.”: “This company has got to be the worst gas & electricity supplier I’ve heard of…”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 14 June 2021.
Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “This is the worst broadband service I have ever used. We are a household of 2 people and the router cannot accommodate 4 devices at once (2 mobile phones, a laptop and a smart TV). The service goes on and off every day.”: This company is totally incompetent, they honestly dont know what they are doing. This situation has left me so stressed and at times in tears with frustration.”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 2 June 2021.
Extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “This is a very bad company. You have illegally impacted my credit file negatively. I have been calling every day to be told, that customer support is not able to contact the credit management and all the managers are unavailable.”: I really regret switching to Shell my previous supplier provided a much better service”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 24 May 2021.
Extract from Shell Energy customer reviews posted during the past 48 hours on Trustpilot: “…customer service staff have no manners no training, when they realise you are using less energy they put the unit rate up so they can charge you more”: “SHELL ENERGY should be ashamed of scamming people…”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 23 May 2021.
Extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “I can’t take any more!!”: It’s been one of most stressful things if my life.”: ” The ombudsmen found them guilty of lying and bullying and again ordered to compensate me.”: “There is something seriously wrong with this company, I think greed & stupidity just about covers it.”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 21 May 2021.
Extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “Shell Energy just raised my bill for the sixth time in a year. This is price gougingand should be illegal.”: “Shell Energy Ripping me off”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 20 May 2021.
What a rubbish company. Customer service is a joke
More extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “What a rubbish company. Customer service is a joke, when you can get through. Tried to call for 2 days and asked for the company to call me back with no luck. Whilst on the phone waiting for an operator I was cut off several times. I’m glad we’ve changed company’s. Never will I use shell energy again”
Featured below are extracts from negative customer reviews about Shell Energy posted in the past day on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 18 May 2021.
Extracts from Shell Energy customer reviews posted on Trustpilot: “When they say they will ring you back they don’t…”: “Impossible to speak to anyone with knowledge”: “Almost impossible to get through on phone.”: “I inherited them on moving house and will be getting rid of them as soon as I can without incurring any penalty.”
Featured below are extracts from negative customer reviews about Shell Energy posted in the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 06 May 2021.
Shell says electric vehicles will be crucial in its efforts to lower carbon emissions
Electric vehicles will play a critical role in Royal Dutch Shell’s efforts to cut emissions, according to a senior executive at the oil giant.
“If you look at the decarbonization opportunities of this mobility sector, EV plays a crucial role,” said Huibert Vigeveno, downstream director at Shell, adding that the company intends to expand its global electric vehicle charging stations network worldwide.
Extracts from current Shell Energy customer reviews posted on Trustpilot in the last 48 hours: “Awful, awful company. Avoid at all costs if you possibly can.”: “Just a dreadful, dreadful company and by no means the cheapest.”: “The interaction from Shell has been ultra aggressive, completely unwarranted…”
Featured below are extracts from negative customer reviews about Shell Energy posted in the last 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 03 April 2021.
Extract from current Shell Energy customer review posted on Trustpilot: “Vile company with zero ethics or thought for their bullying actions. We got conned into having a smart meter fitted.. smart for shell not for us..”
Featured below are extracts from negative customer reviews about Shell Energy posted today on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 25 March 2021.
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