Posts under ‘bully-boy tactics’

Extracts from Shell Energy customer reviews posted on Trustpilot in the last 48 hours: “Terrible customer service, rude agents, poor communication”: “support/online chat is a complete joke. Worst provider EVER!”: “The most terrible Energy company in the UK. Please stay away from SHELL ENERGY.”: Broadband from shell has been atrocious. It simply does not work.”

Featured below are extracts from negative customer reviews about Shell Energy posted in the last 48 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 09 April 2021. read more

Extracts from current Shell Energy customer reviews posted on Trustpilot in the last 24 hours: “Avoid them! Overcharged me and lied but the Ombudsman sorted it. Shell declined to switch me, then continued to overcharge me, lie to me about switching happening and then threatened debt collectors if i didn’t agree to their terrible, high tariff terms. I let the Ombudsman deal with them and won, they now owe me. Terrible company, highly incompetent customer service.”

Featured below are extracts from negative customer reviews about Shell Energy posted in the last 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 04 April 2021. read more

Extracts from current Shell Energy customer reviews posted on Trustpilot in the last 48 hours: “Awful, awful company. Avoid at all costs if you possibly can.”: “Just a dreadful, dreadful company and by no means the cheapest.”: “The interaction from Shell has been ultra aggressive, completely unwarranted…”

Featured below are extracts from negative customer reviews about Shell Energy posted in the last 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 03 April 2021. read more

Extracts from current Shell Energy customer reviews posted on Trustpilot in the last 48 hours: “Complete shambles from, day 1. I really don’t enjoy writing negative reviews, but unfortunately there’s nothing positive to say about my experience with Shell Energy. From day 1 I’ve had issues… All of this has amounted in hours of my time on the phone to incompetent staff (clearly a lack of training)…”: “Avoid this company at all costs!”: “BAD BAD BAD BAD BAD” read more

Extracts from current Shell Energy customer reviews posted on Trustpilot in the last 24 hours: “They ripped me off”: “I would not recommend company to an enemy”: “Shell, your customers are HUMANS and we want to talk to HUMANS not machines”: “Awful customer service.”: “Good riddance shell”

Featured below are extracts from negative customer reviews about Shell Energy posted in the last 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 30 March 2021. read more

Extracts from a current Shell Energy customer review posted on Trustpilot: “Don’t use this company – Shell Energy Broadband. Their customer service is appalling. If you have any problems or issues they won’t help you. As soon as you’ve signed their contract, that’s it, they are not interested. They got my order wrong and I ended up with the lowest broadband speed and not the ‘plus’ service. The standard broadband is awful”

Featured below are extracts from negative customer reviews about Shell Energy posted in the last few days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 28 March 2021. read more

Extract from current Shell Energy customer review posted on Trustpilot: “Vile company with zero ethics or thought for their bullying actions. We got conned into having a smart meter fitted.. smart for shell not for us..”

Featured below are extracts from negative customer reviews about Shell Energy posted today on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 25 March 2021. read more

Extracts from Shell Energy customer reviews posted today on Trustpilot: “Completely useless”: “Called Shell to get this resolved and what should have been a 2 week process has so far taken 5 month to sort. Meanwhile, Shell continue to charge an arm and a leg for gas with no way out of the contract…”: “Avoid at all costs”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 23 March 2021. read more

Extract from Shell Energy customer review posted on Trustpilot: “When they are overwhelmed they shut their phone lines and take days to respond…  A total nightmare. I want to leave.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 22 March 2021. read more

Extract from Shell Energy customer review posted on Trustpilot: “Absolutely abysmal customer service and their internet speed isn’t much better.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 3 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 20 March 2021. read more

Shell Energy customer reviews posted on Trustpilot: “Shell broadband is the worse company I have ever dealt with. It doesn’t work and if you complain even after several engineers interventions still doesn’t yield any positive outcome.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 17 March 2021. read more

Extracts from current Shell Energy customer reviews posted on Trustpilot: “Shell’s Customer Service and Support is appalling and disgraceful”: “shell energy told a pack of lies to get me to sign up, free door camera and a free tablet, neither was true”: “You ring, are on hold for ages and then when you get to speak to an Agent they put you on hold gggrrrr!! Having spent 75 minutes on hold and speaking to an Agent they cancelled our call.”: “Terrible company.” read more

Extracts from current Shell Energy customer reviews posted on Trustpilot: “Never again. Was a customer but thankfully I’ve now left them. Would use any other company I could before using this one again…”: “reading more reviews, I’m not the only person who’s been burnt!”: “Appalling.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 2 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 12 March 2021. read more

Current Shell Energy customer reviews posted on Trustpilot: “0 stars should be an option. The process of cancelling a switch from Eon to Shell appears to be a difficult concept for Shell to understand. Over 2 hours in total on hold, emails not responded to and poor quality service from the so called help desk. Avoid, avoid, avoid.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 4 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 10 March 2021. read more

Extracts from current Shell Energy customer reviews posted on Trustpilot: “Complete shambolic service! awful broadband ‘service’. The broadband speed is 40% of the advertised speed…: “Our wifi cuts out every 10 minutes…”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 6 March 2021. read more

Extracts from current Shell Energy customer reviews posted on Trustpilot: “Avoid like Coronavirus”: “I can’t wait until my contract is up and then good riddance.”: “Switching ASAP – awful company. I’ve never had to contact an energy company so much in my whole life!”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 4 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 4 March 2021. read more

Current Shell Energy customer reviews posted on Trustpilot: “Avoid this company. Utterly shocking customer service. Can never get through.” 

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 4 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 1st March 2021. read more

Current Shell Energy customer reviews posted on Trustpilot: “Awful company to contact and awful customer service.” 

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 25 FEB 2021. read more

Current Shell Energy customer reviews posted on Trustpilot: “I have found customer service unresponsive and unhelpful…”: “Don’t trust them”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. read more

Extracts from current Shell Energy customer review posted on Trustpilot: “Dreadful company, terrible customer service, non English speaking every time and they just agree with everything and then do nothing. These guys are useless, 28 minutes of hold music.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 18 FEB 2021. read more