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Posts on ‘May 3rd, 2023’

Shell Energy zero regard for its customers

3 May 2023

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.


Disgusting. Disorganised. Impersonal service. I was ‘allocated’ Shell after Green went bust. Never again. I’ve gone back to EDF energy who, in 2 emails, set up my account in the correct way. Never again will I use this company. And don’t bother with your insincere response. I’ve got loads of emails telling me you strive for excellent customer service. All evidence to the contrary in my experience.  Regarding  your reply. I already said not to bother. I’m sick of speaking with a company who has zero regard for its customers read more and its sister non-profit websites,,,,,, and are owned by John Donovan. There is also a Wikipedia feature.