3 May 2023
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Disgusting
Disgusting. Disorganised. Impersonal service. I was ‘allocated’ Shell after Green went bust. Never again. I’ve gone back to EDF energy who, in 2 emails, set up my account in the correct way. Never again will I use this company. And don’t bother with your insincere response. I’ve got loads of emails telling me you strive for excellent customer service. All evidence to the contrary in my experience. Regarding your reply. I already said not to bother. I’m sick of speaking with a company who has zero regard for its customers
A head-cut image of Alfred Donovan (now deceased) appears courtesy of The Wall Street Journal.
