8 Jan 2023
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Awful service
Terrible customer service, WiFi has been working intermittently, I have been ringing up asking for this to be fixed, which was finally done after Christmas. I was cut off twice on the phone.
Avoid Shell Energy for Bradband
Ordered broadband from shell in December with a go live date of 20th December. After 16 days still no broadband and customer service can not give me a date when the broadband will be working. Avoid.
A head-cut image of Alfred Donovan (now deceased) appears courtesy of The Wall Street Journal.
