18 August 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Abysmal service. Cannot get through to speak to someone who can actually assist. Biggest regret switching to Shell broadband. They do not care about the customer at all! Broadband was supposed to go live 08 August. Eventually sorted 12th August. Received a bill for more than what was quoted even though I had no service initially. Not a happy customer. Can somebody at Shell broadband please actually help??
A head-cut image of Alfred Donovan (now deceased) appears courtesy of The Wall Street Journal.
