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Posts on ‘June 29th, 2022’

Shell broadband speed is glacially slow

29 June 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Avoid at all costs

I didn’t ask to be a Shell Broadband customer. I signed up for Post Office broadband, but Shell bought them out and existing PO Broadband customers were forced to migrate to Shell or pay an early termination penalty.  Shell customer service is hopeless, you waste huge amounts of time on the phone trying to contact these people, the broadband speed is glacially slow (and my broadband was meant to be fast but it was hopeless).  I’ve just got rid of them and had to pay £157 for the privilege. Don’t even think about becoming a Shell Broadband customer, it’s not worth the time, money and stress. It’s a rip off. read more

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