“Seeing how many bad reviews are on here the last few days I can see why. Terrible company…”: “I have never had this type of total disinterest and incompetence before with any company.”
23 June 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Was switched to shell when previous…
Was switched to shell when previous company went bust. shell by far are the worst company I have ever delt with . 2 visits to fit a smart meter. Sending me a letter saying they have to increase my direct debit to over £400 a month way UNDER my usage.as I will not pay a ridiculous amount each month I cancelled the direct debit and simply pay each month for actual energy used not a penny more not a penny left. Shell have marked my credit file a month in arrears.but not updated it for over 3 months. Customer service is awful they simply too big to care as soon as I am able to switch I will be leaving my money be better spent elsewhere read more
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