“Anyone reading this and thinking of joining Shell please DON’T.”: “You get the picture – clueless, unhelpful and every now and again blaming the customer for their incompetence and disinterest.”
6 June 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Hi, my shell service activited on April 11 mid nights. Before buying the shell broadband service the executive promise me I will get 11 mbs down load speed but I am never got above 1.2 mbs speed . After I raised complaint over email I never get any response from shell. Very poor and pathetic service provider.now I am stuck with this provider bcoz I took 18 month contract .so I am wasting my Monday with this service provider.this company very good to deduct money form your account but they not bother about customer.