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Shell Plc CEO Ben van Beurden frankly admits that all is not well at Shell Energy

By John Donovan: Tuesday 23 May 2022

During the Q&A session at the Shell Plc Annual General Meeting held today in London, a shareholder drew attention to a survey of UK energy companies, the findings of which reflected badly on Shell. 

Shell Energy ranked as one of the worst companies in terms of *customer satisfaction

Shell Plc Chief Executive Officer Ben van Beurden frankly admitted that all is not well at Shell Energy and pledged that remedial action will be taken.

The publishes related verifiable Trustpilot reviews of Shell Energy on a regular basis. 

*an example of one such survey, not necessarily the actual customer survey referred to by the Shell shareholder who asked the question. and its sister non-profit websites,,,,,, and are owned by John Donovan. There is also a Wikipedia feature.

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