Absolute terrible company. Don’t get Broadband with this company, they recently took over Post Office Broadband….. and ruined it. They are a complete rip-off.
Shell Energy Broadband Reviews recently posted on broadband.co.uk
Reviewer Plumster: Location North Lincs: Date 2022-05-12
Comments
Absolutely useless. My 80 year old mother has been constantly chased by them for payments she has already made and threatened with being cut off – happens every month. When you try and phone customer services they don’t know what they’re doing – you have to wait over 45 minutes to get through and they usually cut you off anyway. It’s nothing short of harassment – I’ve never known such a useless company