Trustpilot verdict on Shell Energy Customer Service: Awful, Abysmal, Abominable, Ambivalent, Atrocious and Arrogant.
12 MAY 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Shell Energy Broadband – Don’t do it!
Shell Energy Broadband have to be the worst company I’ve ever had the mis-fortune to deal with. I was moved from the Post Office to Shell Energy and decided to leave.I have wasted approximately 2 days of my life trying to speak to customer service, retentions, complaints and then around the same merry go round… Passed from one incorrect team to another, arrogant staff who don’t give a toss. If you like poor customer service, then Shell Energy Broadband is the leaders. They may be cheap, but please be aware that if you ever need to talk to them then be prepared to waste hours on the phone trying to get through and even then, you’ll be handed off from one incorrect area to another………Just don’t do it read more
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