30 APRIL 2022
The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Half an hour to pickup a call, even worse to answer a chat and then agent put the phone down on you. The staff in customer service is rude and incompetent. It is appalling that this company does not value the time of its customers and operates by such low standards. This is not what you expect from a global brand like Shell. What a shame. Will happily rejoin EDF Energy