7 APRIL 2022
The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.
Broadband never worked & terrible customer service
My broadband got bought by shell from the post office. When they made the switch it has never worked since, despite me calling them countless times. It takes an hour at least on hold to wait for someone to answer. I have had enough and want to cancel my contract and I’m struggling to get she’ll to pick up the phone and speak to me. Terrible service