“…the connection drops on average half a dozen times a day, sometimes for a few seconds, sometimes for longer.
If you call customer service, expect to be on hold for 40 – 50 minutes every time. I have so far spent around 4 hours on the telephone to them. Even British Airways is a shining beacon of excellent customer service compared to Shell Broadband.”
3 APRIL 2022
The content above and below is sourced from current customer reviews of Shell Energy published on Trustpilot.