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April 3rd, 2022:

Shell Broadband Worst ISP I’ve been with in over 20 years

“…the connection drops on average half a dozen times a day, sometimes for a few seconds, sometimes for longer. 
If you call customer service, expect to be on hold for 40 – 50 minutes every time. I have so far spent around 4 hours on the telephone to them. Even British Airways is a shining beacon of excellent customer service compared to Shell Broadband.”

3 APRIL 2022

The content above and below is sourced from current customer reviews of Shell Energy published on Trustpilot. read more

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