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March 17th, 2022:

Shell Energy Broadband ‘Useless’

17 March 2022

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

USELESS!

Recently I was moved from Post Office to Shell Energy. This was for landline telephone. Over 2 weeks ago I paid extra to get Broadband.  Since that point, I have been unable to contact Shell Energy and have received no communication from them whatsoever. I have spent over 3 hours on the telephone and have still not been able to get through to a human being to discuss this. I sent an email – nothing. I have to say, so far, they are USELESS! In terms of customer support and customer service, they have NONE! If you want even a small degree of customer interaction, AVOID this company. read more

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