3 March 2022
The content below is sourced from current customer reviews of Shell Energy broadband published on Trustpilot.
DISGRACE Broadband no working, an hour on phone…
Broadband not working, an hour on phone on hold and live chat the same. give up and will leave Shell asap
Waited over a month for them to connect my internet service before giving up. Kept giving dates for activation which were then missed, and vague explanations as to what the problem was. Also, different reps said completely different things. Gave up in the end. Service was active both before and after my attempt to switch to this company.