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Posts on ‘December 17th, 2021’

My Shell Energy Broadband has completely stopped

My broadband has failed 3 days in a row. Tried several times to call Shell – one time yesterday held in for an hour then they hung up.

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer John Summers: Location – SWANSEA: Date 2021-12-15

Comments

Customer sales team committed to delivery dates that were in complete contrast to dates indicated in later email. Supposed to get connected 16/12/2021. Very unlikely to get connected before end of December. Batted back and forth between sales and service team. I used the cooling off period to go with BT. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy Broadband is a total let down

Absolutely awful company – broadband does not even work upstairs in a 2 storey house, terrible customer service…

17 Dec 2021

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

1 star is 1 too many!

I can not give a minus review, but they definitely don’t deserve 1 star. Absolutely awful company – broadband does not even work upstairs in a 2 storey house, terrible customer service – can’t change a direct debit date – pay when they want or cut you off and if you want to leave will quite over £200 cancellation fee read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

DO NOT USE THIS AWFUL COMPANY, SHELL ENERGY

DO NOT USE THIS AWFUL COMPANY WHO BULLY PEOPLE AND HAVE COMPLETELY INCOMPETENT PEOPLE WORKING FOR THEM. ABSOLUTELY DISGUSTING COMPANY WHO SHOULD BE ASHAMED OF THEMSELVES.

17 Dec 2021

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

DO NOT USE THIS AWFUL COMPANY WHO BULLY…

DO NOT USE THIS AWFUL COMPANY WHO BULLY PEOPLE AND HAVE COMPLETELY INCOMPETENT PEOPLE WORKING FOR THEM. ABSOLUTELY DISGUSTING COMPANY WHO SHOULD BE ASHAMED OF THEMSELVES. They not only changed my direct debit but then blamed myself when they realised they had set up the wrong payment amount and insisted that it was my responsibility for informing them. They then left me with a 1000 plus bill before Xmas and then the bullying started, as well as awful sarcastic behaviour from staff. To top it off they then listed this bill on my credit report because I wouldn’t pay it in full, even though I have never missed a payment. Avoid them like the plague read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.
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