Shell Energy Broadband Reviews posted on broadband.co.uk
Verdict: Shell Broadband Customer service appalling. Internet speed useless
Reviewer: Milena: Location- London. Date 2021-11-30
Comment
Reviewer, John Armstrong: Location -Glasgow: Date 2021-11-26Comment
Has ShellBroadband for a week, no WiFi, nothing. On phone for hours to idiots, and I mean idiots. New modem sent, connected today, now won’t accept password…. honestly,bit wouldn’t. One of there idiot advisor’s suggested I get on my knees, disconnect BT phone box, which I laughed at his suggestion. Finally another advisor came on phone, Ivor. 15 minutes later, sorted. Good ole Ivor. But once my contract up, never ever again.