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Posts on ‘October 4th, 2021’

Terminating Shell Broadband is pretty much impossible

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

4 Oct 2021

WATCH OUT!!!!!

WATCH OUT!!!!!
I have amassed £454 in my account. I phoned Shell to try and get it returned to my account but they won’t. I waited 10 day and received nothing. They said wait another 10. Something going on. Be very careful. I have had to cancel my standing order for 3 month to get the money back !!!!!

Terminating is pretty much impossible

25/9 I phoned and ask to terminate my broadband.
I was told that was fine and that could I just find out what Vodafone would be doing, nothing more specific. I was not told that my cancellation was not being actioned. They also had the wrong account activation date – I have an email confirmation of 4/5/20. They had a later date so we had to confirm that I was not in fact leaving early. This was agreed. 30/9 I phoned back to confirm what Vodafone was doing and I was told nothing had been actioned on Shells part and that they needed to know specifically if Vodafone was installing a new telephone number – this was a different question and a much less friendly operative. 4/5 today I am yet again trying to get through to Shell unsuccessfully to advise that Vodafone are not installing a new line. I have so far been cut off after 10 minutes holding. I am now yet again waiting even longer after 15 minutes I am now going to call back and try pressing another option, still no reply. I’ll try again later but this is totally unacceptable. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Signs Deals to Develop Solar PV Projects in the UK

DOW JONES NEWSWIRES

Shell Signs Deals to Develop Solar PV Projects in the UK

By Jaime Llinares Taboada:

Royal Dutch Shell PLC said Monday that it has signed deals with Island Green Power and Clearstone Energy to develop solar photovoltaic projects in the U.K.

Both deals would be subject to a future final investment decision, Shell said.

Write to Jaime Llinares Taboada at jaime.llinares@wsj.com; @JaimeLlinaresT

FULL ARTICLE

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

ISP Shell Energy Broadband Drop Promise of No UK Price Hikes

ISP Shell Energy Broadband Drop Promise of No UK Price Hikes

ISPreview: Monday, October 4th, 2021 Energy provider and UK ISP Shell Energy has updated the prices of their broadband packages (ADSLFTTC and G.fast) and also dropped their previous promise for “no end-of-contract price rises.” In addition, Shell has adopted BT’s approach to annual price hikes, which will see prices rise each year by CPI (inflation) + up to 3%. Previously, Shell’s website said that prices for new customers would only increase each year, from 1st April 2022 onwards, by just the rate of inflation, but they’ve now added the additional mention of “up to 3%” on top of that increase. FULL ARTICLE
royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.
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