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August 20th, 2021:

Terrible customer service at Shell Energy

Content sourced from a selection of current customer reviews of Shell Energy published on Trustpilot. 20 August 2021

Terrible customer service & accounting practices

Easily one of the worst companies I’ve ever had to deal with. When Sell Energy took over Green Star Energy they failed to properly transfer over my account. When asking for a final bill they tried to backdate it over 2 years prior despite the fact that payments had been made. I have been passed from team to team, had someone from customer support pretend the phone line was bad to not deal with this ticket, and had multiple email chains go dead from their end. I have provided bank statements, proof of ownership/residence and 3+ months on this is still not resolved. Might be the worst customer experience I’ve ever had to go through. Would not recommend as a utility provider to anyone read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Very slow Shell Energy broadband speeds

Content sourced from a selection of current customer reviews of Shell Energy Broadband published on Trustpilot. 20 August 2021

Very slow Shell Energy broadband speeds

OMG what absolute conmen promise 40 to…

OMG what absolute conmen promise 40 to 70 Mbps now the company is telling me 28 Mbps is good enough because they say that they sent an email, what sneaks in another email I could down to 20Mbps if the email even arrives. avoid like the plague they are tied in with Talk Talk. Oh and they think 0 Mbps is ok and I should accept it read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.
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