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August 6th, 2021:

A Trustpilot Verdict on Shell Energy: Utterly useless and incompetent

Content sourced from a customer review of Shell Energy published on Trustpilot 6 August 2021

Terrible customer service !!!

An awful unhelpful useless incompetent company with apalling customer service. We’ve been trying to resolve an issue with our meter for the last three months and we’re no further than we were on the first day!!

We’ve called numerous times, submitted photos more than once, Shell themselves have sent someone on three separate occasions to our house to look at the meter and those people took photos and submitted reports. read more

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