Information sourced from Trustpilot customer reviews of Shell Energy published 30 July 2021
The ombudsman would have a field day
I have been waiting for Shell to call me back like they promised all of Monday, Tuesday and Wednesday this week.
Tomorrow is the final day I can wait by my phone before Shell leave me with no choice but to escalate this further.
This has been going on since May, and I have emailed their trust pilot email account (which they tell you to email) several times and still not received a reply. T
his company is quite frankly appalling, does their CEO realise this I wonder?
I await your promised call tomorrow…
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