Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “I’m a new customer, however the broadband /internet box already stopped working!”: “I get continuous buffering and sometimes I lose Internet connection…”: Expect hidden charges and sneaky fees when your contract ends.”: “DO NOT LET THEM DO TO YOU WHAT THEY ARE DOING TO ME AVOID SHELL ENERGY AT ALL COSTS”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article was posted on 24 July 2021.