Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “Been complaining for months about the intermittent broadband service from shell broadband. Without service again right now… Wish I read reviews beforehand AVOID !!!”: I really hope senior management at SHELL are reading this and can see how their bullying tactics and ruthless, flagrant ignorance of what is fair has cost them dearly.”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article was posted on 06 July 2021.