Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “I can only show my disgust with Shell. I signed up with the promise of cheaper tariff. A LIE.”: Be very careful with this company because they lie and make it very difficult to talk with them…”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 23 June 2021.