Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “Shell broadband is the biggest fraud I have experienced.”: Ceo Colin crooks he certainly has the right sir name!”: Ben van Beurden, CEO Shell, should order a complete review and overhaul of this part of the business as it is a disgrace.”
Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 6 June 2021.