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Trustpilot Reviews: Fraudulent outfit… DO NOT SWITCH TO SHELL ENERGY

Extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “Fraudulent outfit, I’m going to fight them all the way but I can only give my opinion, DO NOT SWITCH TO SHELL ENERGY, aside from that they are a online supplier only, no human support to call, and the worst of the worst robo chat functionality that works at best 50% of the time, Dont choose SHell…”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 26 May 2021.

Crooks, cant honour a contract

Crooks, they sign you up for a fixed deal for a given period of time, then 2 months in suggest they will be changing the tariff before the fixed periods ends because of the RTS meter switchoff. Fraudulent outfit, I’m going to fight them all the way but I can only give my opinion, DO NOT SWITCH TO SHELL ENERGY, aside from that they are a online supplier only, no human support to call, and the worst of the worst robo chat functionality that works at best 50% of the time, Dont choose SHell, even if it means going to someone marginally more expensive

I do not recommend crooks do not keep…

I do not recommend crooks do not keep their word. They impose additional fees.

I have poor service over the past few month tried to…

I have over the past few month tried to get them to correct a fault showing on my app and in house reading, I have followed all instruction to the letter to no avail, now I just get a standard response saying they are very busy, this company preformed better as first utility before it was sold on. I would not recommend them at all

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