What a rubbish company. Customer service is a joke
More extracts from Shell Energy customer reviews posted during the past 24 hours on Trustpilot: “What a rubbish company. Customer service is a joke, when you can get through. Tried to call for 2 days and asked for the company to call me back with no luck. Whilst on the phone waiting for an operator I was cut off several times. I’m glad we’ve changed company’s. Never will I use shell energy again”
Featured below are extracts from negative customer reviews about Shell Energy posted in the past day on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 18 May 2021.