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Trustpilot Review: Shell Broadband is awful

Extract from a Shell Energy review posted on Trustpilot today: “Shell Broadband is awful I’ve had issues from the go live date only to be told they are being fixed I’ve waited over a week and still no resolve…”

Featured below is an extract from a negative customer review about Shell Energy Broadband posted today on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 08 May 2021.

Shell Broadband is awful I’ve had…

Shell Broadband is awful I’ve had issues from the go live date only to be told they are being fixed I’ve waited over a week and still no resolve upon trying to cancel never having the service working was told I’d incur fees. Each time a date fir solution was provided it would extend by 2 days very frustrating no resolution offered either

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