Extracts from Shell Energy customer reviews posted on Trustpilot: “…ring shell and you spend ages trying to talk to someone”: “truly awful customer service.”: “Please avoid, there are many alternative suppliers who actually value their customers.”: “They just don’t seem to have a clue at all.”
Featured below are extracts from negative customer reviews about Shell Energy posted in the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 01 May 2021.