Extracts from a Shell Energy customer review posted on Trustpilot: “I don’t normally write reviews but this useless excuse for a company means I must warn others. Shell oil company is a well respected firm so naturally when I seen they were moving into domestic energy supply I thought. Must be ok.”: From start to finish the move has been a nightmare.”: No one to talk to. You’ll get a call back. No call back. I call back. It’s with a special team. They’ll call you back. No call back.”: ” While Shell are still trying to figure out what’s going on. I’ve already moved on.”: “AVOID AVOID AVOID AT ALL COSTS”