Extract from Shell Energy customer review posted on Trustpilot today: “I have tried to call Customer Services 3 times and have so far been on hold for 46 minutes, 28 and 34 minutes respectively without actually speaking to anyone. Not sure what else to do, when they don’t answer the questions from our emails and I can’t get through to anyone to speak to them. Any ideas anyone?”
Featured below are extracts from negative customer reviews about Shell Energy posted in the last 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 13 April 2021.