Current customer postings on Trustpilot: “Their phone system took me round in circles and I never got an answer. They took 5 weeks to answer an email and then didn’t help with my issues. Do not bother with this bunch of useless, unhelpful people who do not appear to care.”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 11 FEB 2021.
