Posts on ‘February 3rd, 2021’

Shell signs its first German solar PPA

Bonn: 02 Feb 2021: 12:17 CET

(Montel) Shell Energy Europe has signed its first power purchase agreement with a solar project developer in Germany, the company said in a statement on Tuesday. It has contracted for 9 GWh of power annually with Seac Invest, the developer of a 9 MW site in Fuerstenwalde in the eastern state of Brandenburg. The project has been delivering power since the start of the year.

“This solar power deal will help us to expand the range of low-carbon energy choices we offer to our customers in Germany,” said the head of European power at Shell Energ…

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If this review stops one person moving to Shell Energy I’ll be happy

Received in response to the article: Trustpilot Review of Shell Energy: Absolutely appalling customer service, totally inflexible, terrible communication (Name and email address supplied)

My experience with Shell Energy has been horrendous. I was previously with First Utility, who Shell Energy later acquired.

Without any communication, to inform us of the change, we had a letter from Shell Energy demanding £240 payment. Much like most of the reviews, we spent hours trying to get through to their customer service team with little success. read more

Some extracts from current customer comments posted on Trustpilot: “IT IS TIME BLOODSUCKERS LIKE SHELL ENERGY WERE OUTED AS FRAUDSTERS AND CROOKS.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 03 FEB 2021. read more