Some extracts from current customer comments posted on Trustpilot: “Absolutely appalling customer service, totally inflexible, terrible communication. Beyond a doubt the worst energy supplier I have ever used.”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past few days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 19 JAN 2021.