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Posts on ‘January 5th, 2021’

Trustpilot review citing terrible customer service at Shell Energy

Some extracts from current customer comments posted on Trustpilot: “Terrible customer service. Four attempts to discuss overcharged monthly direct debits… Over an hour wait and no help received. Will be canceling account”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 04 JAN 2021. read more and its sister websites,,,,, and are all owned by John Donovan. There is also a Wikipedia article.
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