Some extracts from current customer comments posted on Trustpilot: “Got a debt collecting company to chase me for money 9 days before the bill was due and 10 days after I gave the reading. Half an hour wait to be told – oops”: “If I could give them 0 I would. Horrendous customer service…”: “WHY ARE YOU SUCH A BUNCH OF LYING, CONNIVING, MIS-SELLING PARASITES?”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past few days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 25 JAN 2021.