Some extracts from today’s customer comments posted on Trustpilot: “It is the worst experience I have with an energy company, I received a very high unexpected bill, contacted the customer services few times each time it takes them 30-45 minutes to answer…very stressful time with them, very bad service.”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 15 December 2020.