Some extracts from today’s customer comments posted on Trustpilot: “Shambolic service. Shell’s customer service has gone from bad to worse. I have had threatening calls to clear my balance even though I haven’t yet had my final bill…”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 14 December 2020.