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Posts on ‘December 7th, 2020’

Trustpilot Review Says Shell Energy Customer Service is “Uncontactable”

 Uncontactable: Been trying to get hold of them since joining them 2 months ago to no avail. Never answer the phone, online chat queue over 50 long. Resolver complaints procedure absolutely useless. Can get through to sales, but not customer service or complaints! Switching to Shell is one of my biggest regrets this year!

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 07 December 2020. read more and its sister websites,,,,, and are all owned by John Donovan. There is also a Wikipedia article.
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