“Awful company. They constantly and relentlesly harassed my elderly, vulnerable mother to force her to have a smart meter fitted (which she didn’t want or need). Bullying, abusive, tactics were used (constant phone calls/emails/untruths, rude calls) , I was starting legal action before they finally stopped. SHAME ON YOU SHELL ENERGY!!!”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past 4 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company.