Featured below are extracts from negative customer reviews about Shell Energy posted over the past 4 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 22 Sept 2020.
Awful awful awful
Awful service. Can’t get hold of anyone. Have referred us to debt collectors twice for a bill that was from the previous tenants of the property, and have even contacted my parents who live elsewhere and have nothing to do with this?